After-Sales Services

How can we help?

As a professional portable power station manufacturer, Lipower provides more than quality products. Our considerate after-sales services and professional technical supports double guarantee your smooth cooperation with us.


If you have any questions, feel free to contact us. We will respond to you within 24 hours.

24 hrs

We are ready to help. All of your questions will be answered within 24 hours.

12 Months

All of our products come with a 1-year warranty. Wthin this period, we bear the freight and customs duty.

1 to1

For each mould of our portable power stations, we have a specialised engineer who can give you professional guidance.


3 Steps to Get Timely Support

set 1

Online Feedback

Tell us your questions or problems through e-mail or this website. Our dedecated after-sales team is ready to help anytime.

Step 2

Trouble Shooting

All your questions or problems will be analysed by our professional engineers. They will offer appropriate solutions and guidance.

Step 3

Return & Replacement

After detecting the faulty part, we will send relpacement to you as soon as possible from our factory in China, and warehouses in America and Japan.

Contact Our Experts

Contact Us

Technical Support

Telephone: +86-755-33275155

Ask for Technical Supports

If you have any questions, feel free to contact us.

    *We respect your confidentiality and all information are protected.

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      *We respect your confidentiality and all information are protected.