Keep Critical Medical Equipment Running When It Matters Most

Three critical differences for medical applications:

• Pure Sine Wave Output (< 3% THD): Consumer units often use modified sine wave, which can damage sensitive medical equipment and void device warranties. Our units deliver grid-identical power safe for oxygen concentrators, CPAP, nebulizers, and diagnostic equipment.
• UPS Functionality: < 20ms switchover time means no interruption to life-sustaining devices. Consumer units can take seconds to switch, causing equipment shutdowns.
• Certifications: UL 2743, FCC Part 15, CE, UN38.3 – meeting healthcare facility requirements and insurance documentation standards. Consumer units lack medical-grade certification.

Bottom line: Our units are specified for medical use. Consumer stations aren't, and using them creates liability exposure for distributors.

We provide a complete sizing guide, but here's the quick version:

• M2000 (2048Wh): Home health single-device backup – oxygen concentrators (5-10 hours), CPAP machines (2-3 nights), nebulizers (40+ treatments). Best for DME distributors.
• M3000 (3072Wh): Small clinic or multi-device home use – dental chair + suction, imaging workstation, multiple CPAP units. Mid-range sweet spot.
• T4 (4096Wh): Full clinic backup, extended home health (48+ hours oxygen), mobile healthcare units. Premium tier.

We include runtime calculators for 50+ common medical devices in your distributor kit – your reps can size units in 2 minutes on a sales call.

Yes – pass-through charging is standard on all models.

This is critical for medical applications. A home health patient can run their oxygen concentrator 24/7 while the unit charges from AC, then have full battery capacity available when power fails.

Charging options:

• AC Wall Outlet: 2-3 hours for full charge (fastest)
• Solar Panels: 400W-1200W input accepted (wildfire/hurricane prep)
• 12V Car Adapter: Slow charge option for transport (6-8 hours)

Pass-through charging also enables "grid-extend" applications – clinics can use the unit as a UPS (uninterruptible power supply) that's always ready.

LiFePO4 chemistry = 3000-3500 cycles to 80% capacity.

Real-world translation: If a home health patient fully cycles the battery once per week (during power outages or for preparedness), that's 52 cycles per year = 57 years of use. Even at daily cycling, you're looking at 8-10 years.

Why this matters for your sales:

• No battery replacement costs to disclose
• Total cost of ownership calculations are simple
• Insurance agencies recognize long-term value
• Patients/facilities don't need replacement budgets

Compare to lead-acid generators (300-500 cycles) or standard lithium-ion (500-1000 cycles) – LiFePO4 lasts 5-10x longer.

Designed for distributors just testing the category:

Starter Tier: 10 units mixed (any models) – Net 30 after credit approval
Best for: First order, market testing, regional distributors

Standard Tier: 50+ units – Net 45 + volume pricing tier 1
Best for: Established DME/medical distributors adding to existing lines

Volume Partner: 200+ units/quarter – Net 60 + highest margins + territory protection
Best for: Regional/national distributors, group purchasing organizations

First order flexibility: We understand you're testing. Start with 10 units on Net 30. If they move (they will), scale up with better terms. Most distributors are at 50+ units/month by quarter 3.

Your margins are protected. Here's our commitment:

• No Direct Sales: We don't sell to healthcare facilities, home health agencies, or end users. Ever. All sales go through distributors.
• No E-Commerce: Not on Amazon, eBay, Walmart.com, or any marketplace. If you find our products there, we'll pay you $1,000 for the tip.
• Enforced MAP: Minimum Advertised Price agreements with penalties. Distributors who undercut MAP lose access to volume pricing and new inventory.
• Territory Options: High-volume partners (200+ units/quarter) can request exclusive territory rights in specific healthcare verticals.

Reality check: Your customers physically cannot find these cheaper. They'll see consumer power stations on Amazon, but those lack medical certification and create liability exposure.

Complete distributor enablement package (included, not extra):

For Your Sales Team:

• 2-hour virtual product training with certification
• Pre-built ROI calculators (oxygen, CPAP, clinic scenarios)
• Runtime charts for 50+ medical devices
• Competitive comparison guides vs. generators and other brands
• Insurance documentation templates
• Demo unit program (low-cost loaners for qualified opportunities)

Marketing Assets:

• Co-brandable brochures, spec sheets, case studies
• Social media graphics and email templates
• Trade show booth graphics (if you exhibit)
• Video demos and installation walkthroughs

Goal: New rep selling within first week. We've done this with 200+ distributors – it works.

We do. Completely. This is one of our biggest distributor advantages.

5-Year Direct Manufacturer Warranty:

• End users register products with Lipower (not with you)
• They call our 24/7 support line for questions/issues
• Advanced replacement program – we ship new unit, they return defective (no waiting for repairs)
• Live chat support on our website
• Video troubleshooting library

Distributor impact: You average < 2 support calls per 100 units sold. Usually those are "where's my tracking number" type questions, not technical issues.

Why this matters: DME distributors tell us warranty headaches on other products eat 10-15% of gross profit in staff time. With backup power, you sell it and move on. We handle everything else.

We maintain US inventory. You can start selling next week.

Timeline from signup to first sale:

• Day 1-2: Credit application, distributor agreement, pricing confirmation
• Day 3-4: First order placed, sales training scheduled
• Day 5-7: Inventory ships (freight or expedited based on your choice)
• Week 2: You're taking orders

Stock levels: M2000 and M3000 ship within 3-5 business days. T4 may have 7-10 day lead time during peak season (August-October for hurricane prep, November-January for winter storms).

Pro tip: Most successful distributors place a small standing order (10-20 units/month) so they always have stock. Weather events create demand spikes – having inventory when competitors are sold out = pricing power.

< 1% defect rate across all models. Industry-leading reliability.

Real numbers from 2024:

• 35,000+ units shipped through distribution
• 287 warranty claims (0.82% rate)
• 156 of those were user error (wrong charging cables, damage), not defects
• Actual manufacturing defects: 131 units (0.37%)

Why so low?

• Simple design with fewer failure points than competitors
• LiFePO4 battery chemistry (safest, most stable)
• 100% factory tested before shipping (load testing, not just visual inspection)
• Premium components (Japanese capacitors, German BMS systems)

Comparison: Industry average for portable power stations is 3-5% defect rate. Our medical-grade units run at < 1% because healthcare applications demand it.

For distributors: You'll process almost zero returns. Compare that to other medical equipment categories where 2-3% return rates are normal.

Yes, for volume partners (500+ units/year minimum).

Options available:

• Co-Branding: Your logo added to unit faceplate and packaging alongside Lipower branding. Minimum 200 units per run.
• Private Label: Full white-label with your branding only. Minimum 500 units per run. Includes custom packaging, manuals, warranty cards.
• Custom Configurations: Modify port configurations (more USB-C, fewer AC outlets, etc.) for specific healthcare applications. Engineering review required.

Why volume minimums matter: Medical certification (UL 2743) is tied to specific configurations. Any customization requires re-testing and documentation updates. We absorb those costs at volume, but they're $15K-25K for one-off runs.

Most common path: Distributors start with standard Lipower-branded units, then explore co-branding after 6-12 months once they've validated the market and hit volume thresholds.